Security & Data Sovereignty

Your data, your region, your cloud — under your control.

Engineered for buyers who can't accept a one-size-fits-all data posture: family offices, DIFC and ADGM operators, European landlords under GDPR. Data sovereignty is the default, not a premium tier.

Talk to our security team Read our privacy policy

Six defensive layers

Security that starts at the database and ends at the browser.

Bring-your-own storage (BYO)

Route uploads to your own Google Drive, OneDrive, SharePoint or Dropbox. Tenants upload directly to your provider and Terraa keeps only a reference and hash — or hold a narrow-scope token if you want AI in the loop.

✓Link-only posture — zero tokens held by Terraa, zero bytes in Terraa storage.
✓Connected OAuth posture — narrow-scope token, dedicated folder, revocable any time.
✓Audit-integrity artefacts (signed contracts, evidence bundles, raw email payloads, tenant exports) always stay in Terraa-managed storage regardless of BYO configuration.
✓You own the bytes. Disconnect and every file stays exactly where it already is — in your drive.

Regional data residency

Pick the region your structured data lives in. Terraa deploys against regional database clusters so your lease, tenant, payment, and maintenance records stay within your chosen jurisdiction — meeting local data protection laws without carving out a custom tenant.

✓UAE / GCC — primary region with a planned path to self-hosted me-south-1 for full UAE PDPL and DIFC DP Law compliance.
✓EU / UK — regional clusters aligned with GDPR and UK GDPR data transfer rules.
✓APAC — Singapore and Mumbai regional clusters serving India, ASEAN, and HK portfolios.
✓Americas — US and Canadian clusters with US state-level residency options for regulated customers.

Encryption at rest and in transit

AES-256 encryption at rest on every backing store. TLS 1.3 on every request. API keys and provider credentials encrypted with per-tenant keys. Sensitive fields (IDs, bank details, passport numbers) tokenised at the data layer with role-gated reveal.

✓Server-side AES-256-GCM on databases and object storage.
✓TLS 1.3 enforced on every public and internal endpoint.
✓Provider API keys encrypted with per-tenant envelope keys, decrypted only server-side.
✓No secret ever returned to the client — masked views only.

Row-level multi-tenancy

Every table in Terraa enforces Row-Level Security at the database layer. A PM user cannot physically read another operator's records — even through a misconfigured API call. Six automated invariant tests in CI prevent regressions.

✓RLS policies on every table, enforced by the database before data reaches application code.
✓Six static-analysis ratchets in CI — provider scope, scoped-data helper, bypass audit, agent scoping, intelligence/reports scoping, API body validation.
✓Every client-scoped query checked against the authenticated client_id — wrong scope returns empty, not forbidden.
✓Agent code paths use a dedicated scoped-data helper so AI tool calls cannot escape their client scope.

Signed-URL access only

No public document URLs, ever. Every upload and every download happens through a short-lived signed token — generated only after access rights are re-verified at the API boundary. Revoked the moment access rights change.

✓Upload tokens expire after 5 minutes.
✓Download tokens expire after 15 minutes.
✓Entity access (document, conversation attachment, work order) is re-checked before every token is issued.
✓File-type allowlist and size caps per category (leases PDF only, photos capped at 50MB).

Authentication, MFA, and audit

Session management through NextAuth with optional TOTP MFA. Every privileged action writes a signed audit record. Account lockout on repeated failures. Session invalidation on password change or role change.

✓Optional TOTP multi-factor authentication with recovery codes.
✓Full audit trail: login, privileged action, data export, role change, permission grant.
✓Account lockout, rate limiting, CSRF protection, session invalidation on privilege change.
✓Sixteen roles across five layers (platform, services, PM, client, actor) — least-privilege by design.

Regulatory coverage

Built to the data-protection law you operate under.

Every country config carries its own tenancy law, deposit cap, notice period, data-retention, and consent-management rules — mapped through a single CountryConfig contract. The platform obeys local law automatically.

UAE & GCC

UAE PDPL, DIFC Data Protection Law 2020, ADGM Data Protection Regulations, Saudi PDPA, Qatar PDPPL, Bahrain PDPL.

EU & UK

GDPR, UK GDPR, ePrivacy Directive, country-specific implementations (BDSG, CNIL, LOPDGDD, and others).

Asia-Pacific

Singapore PDPA, Hong Kong PDPO, India DPDPA, Australia Privacy Act, Japan APPI, Malaysia PDPA.

Americas

California CCPA/CPRA, Canada PIPEDA and provincial laws, sector-specific rules where applicable.

Africa

South Africa POPIA, Nigeria NDPR, Kenya DPA — regional coverage aligned to local regulators.

Audits and attestations

SOC 2 Type II on the roadmap. Independent penetration testing planned pre-GA. Annual third-party architecture review.

Need a dedicated deployment?

Enterprise and Platform customers can scope a dedicated deployment with the security team — region selection, key management and network isolation, sized to what your compliance and procurement teams need to sign.

Talk to sales